Rohde & Schwarz Networks and Cybersecurity |
R&S®NC Community Terms Of Use
TABLE OF CONTENTS
02 Preamble
02 A. Partner Agreement
02 § 1 Eligibility & Obligations to Cooperate
03 § 2 Services for Partners
03
1. General Description
03
2. Requirements for Deal Registration
04
3. Demo Equipment / NFR Products /Loan (Not-for-Resale)
04
4. Marketing Support for Partners
04 § 3 Support & Service for Partners
04 § 4 Provision of interfaces
04 B. Data Processing Agreement
04 § 1 Subject Matter of Agreement
05 § 2 Duration of Processing
05 § 3 Type and Purpose of Processing
05 § 4 Type of Personal Data
05 § 5 Obligation and Right of the Controller
05 § 6 Processing on Documented Instruction
06 § 7 Obligations of the Processor
06 § 8 Other Processors
06 § 9 Support of the Controller with regard to the rights of Data Subjects
06 § 10 Support of the Controller regarding the security of personal
06 § 11 Handling of Data after conclusion of the Performance of Processing Services
07 § 12 Information and Checks to Evidence of Compliance with Obligation
07 § 13 Mutual Support
07 § 14 Anonymization Agreement
07 § 15 Severability Clause
07 § 16 Requirement as to Form
07 § 17 Commencement of the Agreement, Effects of Notices to Terminate
08 § 18 References to GDPR
Terms Of Use
R&S®NC Community
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R&S®NC Community Terms Of Use
Preamble
With the R&S®Networks and Cybersecurity (short: R&S®NC Community) Rohde & Schwarz Networks and Cybersecurity
GmbH is setting an example for conceptual and active cooperation with IT retailers and system houses. A strong brand
and a range of products and solutions geared to the requirements of professional users form a solid basis with the
highest potential for successful joint business activities in the network sector.
The aim of this agreement is to underline the joint solution competence of Rohde & Schwarz Networks and Cybersecurity
GmbH and its Partner vis-à-vis end customers and to continue to grow together in the market.
Rohde & Schwarz Networks and Cybersecurity GmbH offers the Partner products and services via various procurement
channels. If hardware products are procured by the Partner directly from Rohde & Schwarz Networks and Cybersecurity
GmbH, the general terms and conditions dated September 26, 2025 shall apply in addition to and take precedence over
the provisions of this agreement for all deliveries and services provided, of whatever kind. In those terms and conditions
the Partner is referred to as the “Customer.”
If the products are procured from third parties, e.g. a distributor, the terms agreed between the Partner and the third party
shall prevail. If services are provided directly to the Partner by Rohde & Schwarz Networks and Cybersecurity GmbH, the
general terms and conditions dated September 26, 2025 shall apply; in addition, our Service and Support Terms dated
July 1, 2026 shall apply.
Regardless of the procurement channel, a data processing agreement pursuant to Section B shall be concluded between
Rohde & Schwarz Networks and Cybersecurity GmbH and the Partner.
These Terms of Use shall apply upon acceptance by the user, but not before taking effect on 1 July 2026, and shall replace
all prior Partner Agreements concluded with Rohde & Schwarz Networks and Cybersecurity GmbH or its predecessor
companies LANCOM Systems GmbH or Rohde & Schwarz Cybersecurity GmbH. Any exceptions thereto must be
confirmed in writing by Rohde & Schwarz Networks and Cybersecurity GmbH.
Rohde & Schwarz Networks and Cybersecurity GmbH operates the R&S®NC Community under its own responsibility
and is entitled to terminate the program and all related agreements, or to replace or amend them by introducing a new
program, with four weeks’ prior notice effective at the end of a month.
The Partner and Rohde & Schwarz Networks and Cybersecurity GmbH may each terminate the Partner Agreement with
four weeks’ notice effective at the end of a month. Any existing project agreements, individual contracts and offers with
a binding offer period outstanding shall remain unaffected.
A. Partner Agreement
§ 1 Eligibility & Obligations to Cooperate
To participate in R&S®NC Community the following conditions must be met:
1. The interested party must register his company. Rohde & Schwarz Networks and Cybersecurity GmbH points out
that the registration and all resulting authorizations and obligations exist only in favor of the respective contractual
partner. If affiliated companies in the partner’s organization also meet the requirements for a partnership, they
can become partners themselves. If affiliated companies belonging to a corporate group are to be consolidated, a
specific agreement is required.
2. The partner is responsible for the individual users, in particular. Employees solely responsible. In particular, it is
incumbent upon him to grant authorizations with due care, to control the usage behavior by appropriate measures
and, if necessary, to revoke the authorization and to prevent future use by the user concerned in this case by
appropriate measures.
3. Rohde & Schwarz Networks and Cybersecurity GmbH does not control authorization. Rohde & Schwarz Networks
and Cybersecurity GmbH shall not be liable to the partner or third parties for abusive or damaging conduct by
individual users.
4. Rohde & Schwarz Networks and Cybersecurity GmbH partners must be proven to be specialist dealers or IT
system houses with appropriately qualified and certified specialist personnel. Rohde & Schwarz Networks and
Cybersecurity GmbH may restrict or block access to the Rohde & Schwarz Networks and Cybersecurity GmbH at
any time for technical or legal reasons.
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5. The partner is classified by the criteria mentioned here. The partner agrees that the selected distributors may
transmit the sales of products (Sell-Out) actually made by him to Rohde & Schwarz Networks and Cybersecurity
GmbH. The Rohde & Schwarz Networks and Cybersecurity GmbH Partner undertakes to break down sales by any
country subsidiaries and individual country locations upon request.
6. A re-qualification of the partner status takes place as effective from July 1 of every business year. As part of the
requalification the achievement of the criteria are checked for the past business year, as was already the case with
the partnership registration. A classification to another partner level can be made after requalification. Registered
projects will not be affected by this re-qualification.
7. The Partner must represent Rohde & Schwarz Networks and Cybersecurity GmbH in an appropriate manner on its
website and on its business premises.
8. The partner undertakes to designate at least one contact person each for technical topics and for sales or marketing
topics and agrees to receive regular partner information by e-mail. The partner undertakes to keep the details of the
contact persons within the Rohde & Schwarz Networks and Cybersecurity GmbH up to date at all times.
9. The partner must inform Rohde & Schwarz Networks and Cybersecurity GmbH via e-mail address to
security.rs-nc@rohde-schwarz.com about security incidents related to information provided by Rohde & Schwarz
Networks and Cybersecurity GmbH.
§ 2 Services for Partners
1. General Description
Prerequisite for the use of services of the partner program is basically the classification in a partner level. Depending
on the partner level, Rohde & Schwarz Networks and Cybersecurity GmbH provides partners with a wide range of
services, including:
a) Access to the Rohde & Schwarz Networks and Cybersecurity GmbH with supplementary product and solution
information as well as information and tools on current
b) Access to the public version of the R&S®LANCOM Management Cloud with the option of creating a partner account
c) 30 days free license for all devices via the R&S®LANCOM Management Cloud
d) Partner discounts for discounted purchases of products via selected Distributors
e) Deal registration with further conditions
f) Access to demo and loan and products
g) Sales support through direct contact persons
The specific scope of services depends on the respective partner level. Further information on the scope of services
and partner qualification can be found here.
The corresponding purchase conditions are deposited with all selected distributors in the partner’s country. No
additional partner discounts are granted on already agreed or individually negotiated special conditions
2. Requirements for Deal Registration
Partners can apply for project protection and obtain an additional margin for these projects by reporting and actively
supporting possible project business via deal registration.
If a project is approved for deal registration, the partner is entitled to an additional discount on the applicable list
price. Deal registration takes place via R&S®NC Community and must meet the following requirements
a) A deal registration requires registration of the project in the Rohde & Schwarz Networks and Cybersecurity GmbH,
the reported sales project must be fully recorded by the partner.
b) The notified project must exceed a minimum limit of EUR 5,000 (measured by the list price of the products)
c) The project data maintained by the partner in the Rohde & Schwarz Networks and Cybersecurity GmbH must be
valid, confirmed as valid by the partner and subject to an individual plausibility check.
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d) Subsequent project changes may affect the discountability of the project, which is why every change must be
approved by Rohde & Schwarz Networks and Cybersecurity GmbH. For order volumes of less than 90% of the
specified deal-registration, Rohde & Schwarz Networks and Cybersecurity GmbH reserves the right not to confirm
such orders, even to third parties.
3. Demo Equipment / NFR Products /Loan (Not-for-Resale)
Demo units can be requested directly via the R&S®NC Community. Loan units can be requested exclusively through
your dedicated sales contact.
4. Marketing Support for Partners
The partner carries a partner award depending on his partner level. This award may be used freely in all internal and
external advertising activities. The partner is shown in the Rohde & Schwarz Networks and Cybersecurity GmbH
online source directory, provided that he has a valid certification.
§ 3 Support & Service for Partners
A detailed description of our services and support services can be found here.
Additionally our Service and Support Terms dated July 1, 2026
§ 4 Provision of interfaces
If programming interfaces APIs, middleware, integration solutions, integration architecture, plug-ins, virtualization
and containerization solutions (‘Interfaces’) are provided, the partner acknowledges that these may develop and
change at any time. This may impair or disrupt their functionality. R&S Network and Cybersecurity GmbH does not
provide support for the interfaces.
Rohde & Schwarz Networks and Cybersecurity shall make every reasonable and appropriate effort to inform the
Partner in good time of any changes to the operating system, in particular those that are not backwards compatible.
Such communication shall take place via corresponding release notes and the API documentation.
However, this does not apply in cases where urgent security concerns or other serious risks require immediate
adaptation of the operating system. In such exceptional cases, Rohde & Schwarz Networks and Cybersecurity
will immediately inform the partner of the necessary changes in order to minimize potential risks and ensure the
integrity of the service. With a new operating system version, previous versions may cease to function, or their
functionality may change at any time.
Interactions with the interfaces are monitored by Rohde & Schwarz Networks and Cybersecurity through the
collection of usage statistics, such as frequency, endpoints used, response times and error rates.
Rohde & Schwarz Networks and Cybersecurity reserves the right to close interfaces at any time due to technical
changes.
The software connected to the interface is entirely outside the area of responsibility of Rohde & Schwarz Networks
and Cybersecurity. The risk of a functional change to the interface and any associated impairment of the software
and functions, including consequential damage, is borne by the Partner.
In addition, the partner bears sole responsibility for any damage caused by incorrect use or misuse of the interface.
Rohde & Schwarz Networks and Cybersecurity provides no warranty or guarantee for the overall performance of the
system based on the interface.
B. Data Processing Agreement
§ 1 Subject Matter of Agreement
1. The Parties have concluded one or several of the following agreements (Main Contract):
a. This Partner Agreement in Section A
b. Software Licensing Contract for the by consenting to the licensing conditions for the R&S®LANCOM Management
Cloud
c. Software Licensing Contract for a R&S®LANCOM Unified Firewall
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d. Training Agreement by booking a fee-based workshop at the R&S®NC Academy
e. Dedicated support contract
2. The provision of products and the supply of services according to the description in the relevant Main Contract may
require the collection, processing and use of data by the Processor for the Controller for the purpose of fulfilling the
contract. This Agreement determines the obligations of the Parties with regard to data processing and supplements
pursuant to the conditions of the relevant Main Contract.
3. This Agreement/these Agreements, the Main Contract and the documents to which these agreements refer
represent the entire understanding relating to the handling of personal data that are processed and used by the
Processor for the Controller. They replace all previously existing agreements relating to the handling of personal
data made between the parties.
§ 2 Duration of Processing
This processing takes place dependent on the duration of the relevant Main Contract. It therefore ends when the
right of the Controller to receive products and services expires or when the Main Contract is properly terminated
§ 3 Type and Purpose of Processing
In principle, the type of processing includes all types of processing permitted by the GDPR. Details are set out in
Appendix A. The purpose of the agreement is stated in § 1 of this contract.
§ 4 Type of Personal Data
Types of personal data are all types processed by the Processor on behalf of the Controller and set out specifically
for each contract in Appendix A.
§ 5 Obligation and Right of the Controller
Der Under this Processing Agreement, the Controller alone is responsible for compliance with the statutory
provisions of all data protection laws, particularly the legality of transferring data to the Processor, as well as for the
legality of processing (“controller” under Art. 4 No. 7 GDPR). This also applies regarding the purposes and means
of processing governed by this Agreement and the description of the data involved. The Controller must inform
the Processor fully and immediately if it becomes aware of mistakes or irregularities relating to any data protection
provisions in connection with the processing.
Where necessary, the Controller shall provide the Processor with the name of the contact person responsible for
data protection queries arising in connection with this Processing Agreement.
Further obligations and rights of the Controller arise out of the following provisions of this Processing Agreement,
as well as the GDPR and associated statutory provisions.
§ 6 Processing on Documented Instruction
The Processor – and every person under his authority – is only permitted to process the personal data within the
framework of the relevant contractual agreements between the Processor and the Controller and in accordance
with the directions of the Controller unless an exceptional case exists pursuant to Art. 28 (3) sentence 2 (a)
GDPR. The Processor shall accept the Controller’s instructions in written form, including in electronic format at
Datenschutz.rs-nc@rohde-schwarz.com. Oral instructions are to be confirmed without delay by the Controller in
writing or in an electronic format provided by the Processor for this purpose
The Processor shall inform the Controller without delay if it is of the opinion that an instruction is in breach of
applicable laws. The Processor may delay execution of the instruction until it is confirmed or altered by the
Controller.
If the Controller’s instructions do not fall within the scope of the contractually agreed services, this shall be dealt
with as an application to amend the services. In the event of proposed amendments, the Processor shall inform
the Controller what effects this will have on the agreed services and in particular on the chance of performing the
service, deadlines and remuneration.
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§ 7 Obligations of the Processor
The Processor guarantees that the persons authorized to carry out the processing have provided confidentiality
undertakings and are subject to an appropriate statutory duty of secrecy.
The Processor shall take the necessary technical and organizational measures within its area of responsibility to
ensure that processing is performed in accordance with the requirements of the GDPR and that the rights and
freedoms of data subjects is guaranteed. A statement of measures taken by the Processor (TOMs) can be viewed
here.
The Controller shall inform itself of these technical and organizational measures before conclusion of the Processing
Agreement and at regular intervals thereafter
The Processor has the right to alter the technical and organizational measures taken unless this will result in a level
of protection lower than that prescribed by the GDPR.
The Contractor submits to the statutory provisions of the Act on Ecclesiastical Data Protection (KDG) and the
Church Act on Data Protection of the Evangelical Churches in Germany (EKD)
§ 8 Other Processors
The Processor’s current subprocessors are listed in Appendix B. The Controller agrees to the processing by the
existing sub processors engaged by the Processor.
The Processor is entitled to employ other subprocessors pursuant to Art. 28 GDPR provided they guarantee
processing in conformity with data protection provisions. The Contractor shall proactively inform the Contractor of
this via the contact details stored in the Portal.
If the Processor issues tasks to other processors, the Processor is obliged to transfer the data protection obligations
under this contract to such other processors to the appropriate extent.
The Processor reserves the right to instruct other subprocessors. If the Controller does not object to this in writing
within 30 days, its approval shall be deemed to be granted. If the Processor receives such an objection, it will –
within 30 days – inform the Controller either that (i) the subprocessor in question will not be employed to process
the data or that (ii) from a technical perspective, the Processor is not in a position to process the data. In this event
the Controller has the right to terminate the Main Contract extraordinarily. If such termination does not take place in
writing within 30 days, the consent of the Controller to the new subprocessor shall be deemed to be given.
§ 9 Support of the Controller with regard to the rights of Data Subjects
The Processor shall, where possible, support the Controller with appropriate technical and organizational measures
to fulfil the Controller’s obligation to respond to applications implementing the rights of data subjects specified in
Section III GDPR.
§ 10 Support of the Controller regarding the security of personal
The Processor shall, considering the type of processing and the information available to the Processor, support the
Controller to comply with the obligations specified in Articles 32 to 36 GDPR.
§ 11 Handling of Data after conclusion of the Performance of Processing Services
After conclusion of the performance of the processing services the Processor shall, at the option of the Controller,
either delete all personal data or return them to the Controller, unless an obligation to save the personal data exists
pursuant to EU or German law, or the relevant contractual agreements provide otherwise.
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§ 12 Information and Checks to Evidence of Compliance with Obligation
The Processor shall provide the Controller with all necessary information to prove compliance with the obligations
contained in Art. 28 GDPR and shall enable and assist with checks – including inspections – carried out by the
Controller or an examiner employed by it. Where it is possible that this will provide an opportunity to discover
confidential information, the Processor is entitled to demand a confidentiality undertaking from the Controller and
the inspectors employed by it.
The aim of the Controller’s right to inspect is to check compliance with the processor’s obligations pursuant to the
GDPR and this contract. Evidence should primarily be by way of independent inspection reports and certificates.
Where, based on real indications, the Controller claims a justifiable doubt that the inspection reports or certificates
are sufficient or correct, or where particular events under Art. 33 (1) GDPR in connection with the carrying out of
the Processor’s processing justify this, the Controller can carry out on-site checks/controls. If such on-site checks
are carried out, these should take the form of random spot checks of the areas relevant to the carrying out of the
processing and shall be notified to the Processor in good time in writing in advance. As a rule, at least 14 calendar
days’ notice should be given to the Processor (except, e.g. in the event of special circumstances). The same
applies to on-site checks without cause. The exercise of the right to inspect must not unreasonably interfere with
the Processor’s business. The Processor is entitled to demand reasonable compensation from the Controller for
inspections.
§ 13 Mutual Support
Where Art. 82 GDPR is invoked, the Parties shall provide mutual support to one another and shall contribute
towards resolving the underlying issues
§ 14 Anonymization Agreement
The Processor has the right, following prior written agreement by the Controller, to anonymize the personal data
comprised in this Agreement and to execute the processing steps necessary for this. The Processor can process
and use all data thus generated for its own purposes, such as the preparation of business or sector comparisons
or other purposes of an economic or financial character, statistical analysis, benchmarking, product improvement,
product development and other similar purposes. This also includes an anonymized transfer to third parties,
particularly associations, organizations or research institutions, as well as for publication. The original data stock
shall not be affected by this anonymization
§ 15 Severability Clause
If individual provisions of this Agreement should prove to be invalid, this shall not affect the validity of the remaining
provisions. The invalid provision shall be replaced by such provision the parties would have made had they thought
of the invalidity when they concluded the contract. Insofar as this Agreement contains an unintended gap in its
provisions, this shall be replaced by such provision as the parties would have made had they known the relevant
point required regulation when they concluded the contract.
§ 16 Requirement as to Form
Alterations and supplements to this Agreement and any part of it – including any of the Processor’s assurances -
must be made in writing within the meaning of the GDPR. This can also take place in an electronic format. It must
be expressly stated that an alteration or supplement to these provisions is concerned. This also applies to the waiver
of this requirement as to form.
§ 17 Commencement of the Agreement, Effects of Notices to Terminate
The term of the Agreement begins upon the Partners acceptance of the Terms of Use. The term of the Agreement
aforesaid follows the Main Contract. An isolated termination of the Processing Agreement is excluded. If the
underlying contractual agreement between the parties forming the legal basis for processing ends, then the
Processing Agreement also ends without the need for a separate notice of termination or cancellation.
Rohde & Schwarz Networks and Cybersecurity |
R&S®NC Community Terms Of Use
Terms Of Use
r&s and rohde & schwarz are trademarks of rohde & schwarz GmbH & Co. KG, registered or used, among others, in
Germany, the eU, the UsA, China, and other countries. Other names or designations used may be registered trademarks
of different companies or owners. This document contains forward-looking statements regarding products and product
features. The publisher reserves the right to change these at any time without stating reasons. No liability is accepted
for technical inaccuracies or omissions. 06/2026
rohde & schwarz Networks and Cybersecurity GmbH
Adenauerstr. 20/B2
52146 Wuerselen | Germany
info.rs-nc@rohde-schwarz.com | www.rohde-schwarz.com/networks-and-cybersecurity
§ 18 References to GDPR
All references to the GDPR contained in this Agreement are to the GDPR in the version valid from time to time or
any succeeding regulation.
